1. General Terms

Vintage Concept Store is a Japan-based proxy shopping service that allows customers to purchase Japanese brand items through our platform. By using our services, you agree to comply with the following terms and conditions.

2. Payment Terms

• We accept payments via major credit cards and other methods as displayed at checkout.

• Prices are listed in Japanese Yen (JPY) unless otherwise specified. Customers are responsible for any exchange rate differences and transaction fees.

• Orders are processed only after payment is completed.

3. Order Processing & Cancellations

• All sales are final. Once an order is placed, it cannot be canceled, exchanged, or refunded unless the item is out of stock.

• All items require 1-14 business days to confirm stock with the supplier or brand.

• We reserve the right to cancel orders due to payment issues, suspicious activity, or if an item becomes unavailable.

4. Shipping & Customs

• Shipping fees and delivery times vary depending on the destination and shipping method chosen.

• Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.

• Once a package is handed over to the shipping carrier, we are not responsible for delays, loss, or damage during transit.

5. Fraud & Misuse

• Any fraudulent transactions, chargeback abuse, or misuse of our services may result in order cancellation and a permanent ban from using our store.

• Customers attempting to exploit refund policies or providing false claims will be refused service.

6. Limitation of Liability

• Vintage Concept Store is not responsible for manufacturer defects, product authenticity, or quality issues.

• We act solely as a proxy service and do not provide warranties for purchased items.

7. Changes to Terms

• We reserve the right to update these Terms of Service at any time without prior notice. Continued use of our service constitutes acceptance of any modifications.

  8. Product Tags & Label Policy

  To maintain accurate shipment records and protect supplier confidentiality, certain product tags may have identifying details (such as original retail prices) removed or obscured prior to dispatch.

  We make every effort to keep all hang tags and labels intact, but minor modifications may occur as part of our standard handling process.

  This does not affect the authenticity or condition of the item.